We don't build and leave.
Ongoing optimisation, monitoring, and evolution of your AI systems. Your investment protected. Your systems improving. Your partner engaged.
AI systems decay without attention.
Every AI system faces the same challenge: the world changes, your business evolves, and what worked yesterday becomes less effective tomorrow.
More importantly: the decision latency gains you achieve in a Sprint can erode without ongoing attention. Workflows drift. New team members don't get trained. Edge cases accumulate. What took 4 hours creeps back to 4 days.
Most agencies build, hand over, and disappear. When something breaks or needs improvement, you're on your own.
AI Ops exists because transformation isn't a moment — it's a continuous process. We stay engaged to ensure your decision velocity keeps improving — not just maintains.
Continuous improvement, not just maintenance.
Performance Monitoring
We track how your systems are performing. Usage, accuracy, adoption — measured and reported.
Monthly Optimisation
Regular improvements based on real usage data. Prompts refined. Workflows tuned. Outputs improved.
Priority Support
Direct access when you need help. Issues resolved quickly, questions answered.
Quarterly Strategic Review
Deep-dive sessions to assess progress, identify new opportunities, and plan ahead.
New Experiments
Capacity for new AI experiments and additions. Your systems evolve as your needs change.
Continuity Guarantee
We maintain documentation and knowledge. If something happens, nothing is lost.
A partnership rhythm, not a support ticket queue.
WEEKLY
- •Performance data reviewed
- •Issues identified and logged
- •Quick optimisations applied
MONTHLY
- •Optimisation session
- •Usage report delivered
- •Improvement priorities set
QUARTERLY
- •Strategic review meeting
- •Roadmap planning
- •New opportunity assessment
- •System health audit
Choose the level that fits.
ESSENTIAL
Protect your investment
£2,000 – £3,000
/ month
- •Monthly optimisation cycle
- •Performance monitoring & reporting
- •Priority support (24hr response)
- •Quarterly strategic review
Ideal for: Stable systems, investment protection, maintaining gains
GROWTH
Continuous improvement
£3,000 – £4,000
/ month
- •Everything in Essential
- •1-2 new experiments per month
- •Bi-weekly optimisation cycles
- •Expanded system coverage
Ideal for: Active development, scaling teams, evolving needs
PREMIUM
Strategic partnership
£4,000 – £5,000
/ month
- •Everything in Growth
- •Weekly strategic touchpoint
- •Roadmap planning & input
- •Priority experiment capacity
Ideal for: Mission-critical AI, executive-level partnership
This is for you if:
- ✓You've completed a Transformation Sprint with StoAI
- ✓You want systems to improve, not just run
- ✓You value having a partner who knows your context
- ✓You'd rather prevent problems than firefight
- ✓You see AI as a strategic capability, not a one-time project
This isn't for you if:
- ✗You prefer to manage AI systems internally
- ✗Your needs are fully met and won't change
- ✗You're looking for break-fix support only
- ✗You don't have deployed AI systems yet
Month 1 vs Month 12.
AI Ops clients see compounding returns. Month 1 is about stabilisation — making sure what we built keeps working. By Month 6, we've refined prompts, tuned workflows, and added capabilities based on real usage patterns.
By Month 12, the system is significantly more valuable than what we handed over at Sprint completion. Decision latency that improved 3x in the Sprint often improves another 2x through ongoing optimisation.
This isn't maintenance. It's continuous transformation.
A seamless handover.
Every Transformation Sprint includes an AI Ops conversation in Week 4. We discuss what ongoing support looks like, review system performance, and scope the right tier.
There's no gap between "project complete" and "ongoing support." The relationship continues without interruption.
Sprint Week 4
→
AI Ops scoping
→
Month 1 begins
→
Continuous improvement
Keep your systems evolving.
AI Ops is typically discussed during a Transformation Sprint. If you're already a StoAI client, let's scope the right tier together.
If you're new to StoAI, start with a Clarity Session to understand how we work and whether AI Ops is in your future.